Refund policy
1. Returns
Returns are accepted within 7 days of delivery only if:
The product is damaged, defective, or incorrect
We do not accept returns for:
Change of mind
Refusal after delivery (for COD orders)
Incorrect size/color selected by the customer
2. Cash on Delivery (COD) Policy
Customers must pay the full amount at the time of delivery
Order refusal at doorstep is not allowed without a valid reason (damaged/wrong item)
Repeated fake or refusal orders may lead to:
Blocking future COD orders
Allowing only prepaid orders
3. Damaged / Wrong Product (COD Orders)
If you receive a damaged or incorrect item:
Contact us within 48 hours
Share:
Order ID
Clear photos/videos as proof
After verification, we will provide:
Free replacement, or
Full refund (via bank transfer/UPI)
4. Refunds (COD Orders)
Since COD payments are collected offline:
Refunds will be processed via UPI or bank transfer only
Processing time: 5–10 business days after approval
5. Return Shipping
In most cases, no need to return the product
If required, we will arrange pickup or provide instructions
Return shipping is covered by us only if the issue is valid
6. Order Cancellation
COD orders can be canceled within 12 hours of placing the order
Once shipped, cancellation is not possible
7. Delivery & Responsibility
Ensure correct address and availability at delivery time
Failed deliveries due to customer unavailability may result in:
COD restriction on future orders
8. Lost or Undelivered Orders
If your order is lost in transit:
We will provide a replacement or full refund
9. Contact Us
📧 Email: [dr4923557@gmail.com]📞 WhatsApp/Phone: [8073664098]
Note: Voltfiy-8.myshop reserves the right to update this policy at any time and take necessary action against misuse of COD services.