Refund policy

1. Returns


Returns are accepted within 7 days of delivery only if:


The product is damaged, defective, or incorrect


We do not accept returns for:


Change of mind


Refusal after delivery (for COD orders)


Incorrect size/color selected by the customer


2. Cash on Delivery (COD) Policy


Customers must pay the full amount at the time of delivery


Order refusal at doorstep is not allowed without a valid reason (damaged/wrong item)


Repeated fake or refusal orders may lead to:


Blocking future COD orders


Allowing only prepaid orders


3. Damaged / Wrong Product (COD Orders)


If you receive a damaged or incorrect item:


Contact us within 48 hours


Share:


Order ID


Clear photos/videos as proof


After verification, we will provide:


Free replacement, or


Full refund (via bank transfer/UPI)


4. Refunds (COD Orders)


Since COD payments are collected offline:


Refunds will be processed via UPI or bank transfer only


Processing time: 5–10 business days after approval


5. Return Shipping


In most cases, no need to return the product


If required, we will arrange pickup or provide instructions


Return shipping is covered by us only if the issue is valid


6. Order Cancellation


COD orders can be canceled within 12 hours of placing the order


Once shipped, cancellation is not possible


7. Delivery & Responsibility


Ensure correct address and availability at delivery time


Failed deliveries due to customer unavailability may result in:


COD restriction on future orders


8. Lost or Undelivered Orders


If your order is lost in transit:


We will provide a replacement or full refund


9. Contact Us


📧 Email: [dr4923557@gmail.com]📞 WhatsApp/Phone: [8073664098]


Note: Voltfiy-8.myshop reserves the right to update this policy at any time and take necessary action against misuse of COD services.